Month: April 2015

CRM Local

Posted on by Peter

It is important to know the new applications that exist for the tools of support to the decision as far as the suitable handling of the information of our clients to give to the companies a competitive advantage or to stay at least to the vanguard as far as the knowledge that is had of the same. This it is a work so that they know cone would be possible to be implemented a real and simple solution in case of not having the sufficient resources for a solution complex outpost and of how by day maintaining this information in our process to day. II.CRM. That it is? A CRM or Custom Relation Management, is an option of the companies stops to be more competitive, when keeping and analyzing the information of its clients with the company. Before the CRM was the memory of the salesman about their clients.

With functions of management of sales (to see its possible future sales with the clients), trade management (analyzing the parameters of the clients when grouping them and to detect areas of opportunity) and as manager post-sales (for the handling of the shipments and the complaints that the client has done). In agreement with the needs of points of sale and the volume of clients, the CRM can be classified in: 1.Un point of sale, few clients. With a spreadsheet and an electronic agenda point of sale, several clients would be enough 2.Un. Use of solution CRM according to the detail of requirements of information of the client and/or the file that is due to store of the same. 3.Ms of two n, points of sale clients: Here he would subclassify himself in: a) CRM on watch or SAAS (Software on Service). It implies the rent of software, allows remote access with a smaller, useful technological investment for companies with points of sale very dispersed b) CRM Local.

Time Management

Posted on by Peter

Almost all of us spend part of our day asking ourselves how we can finish what we have to finish and also thinking why don’t have enough time. The management of time is one of the few things that affect virtually any person who has a job, and the management of your time can mean the difference between being a successful manager or suffer constantly to finish the things you have to do to be successful. In reality, the time management isn’t difficult if you think about what you are doing and makes use of simple tools that help you manage your time in a better way. We all lose time at work and at home we procrastinate, chismoseamos, play on the computer and even leave you do, unconsciously, tasks that don’t like us, or don’t want to make. There are no used any that use every available in its labour day second.

The statistics and the impact of working time lost a recent study by American Online and Salary.com can confirm the figures. The average employee wastes about 2 hours per labor day. Surfing the Internet is the main culprit because this activity is near credited the 44.7% of the lost time of all respondents. Socialize with co-workers (23.4%) and personal issues (23.4%) were the other two main activities in wastage of time among people who responded to the survey. Surprisingly, daydreaming (3.9%), make personal laps (3.1%) and making personal calls (2.3%) even if they are from third to fifth place in importance, does not constitute a significant distraction compared with the main two distractions at work. Other ways in which employees lose time at work that were cited were applied to other works, planning personal events and arrive late or leave early. When you add another 30 minutes for lunch, it becomes obvious that the loss of time at work is a major problem.

Correlate Customer Loyalty And Employee Loyalty

Posted on by Peter

What positive employee loyalty so causes customers to see all companies as a wholeness. Everyone in the supply chain must do a perfect job. If it is stuck at one point also only or a single employee has dropped, then the dump was from the perspective of the customer ‘ to blame. He won’t come back and tell the world. Any business, marketing, and sales strategy is therefore only as good as the weakest employees who implement them. Therefore be the basis for loyalty in the Interior. This begins with the loyalty of management workers, customers and partners to.

Missing loyalty of the employer creates automatically lack loyalty among his employees. If you want loyalty, must actively living it – starting at the top management -, and request. From above ‘ the spark of loyalty must skip. Since all are based on the leadership. What positive employee loyalty causes loyal employees are a company’s most valuable employees. You are the best Kundenloyalisierer. They are even in a threefold success makers: providing the first provide their full power in the company, and secondly motivator inwards and thirdly as an Ambassador outside act as.

Careerists, job hopper and mercenaries ‘, which serve only their own interest, are, however, in loyalty-based companies out of place. For customer and employee loyalty are closely related. They strengthen each other positively and negatively. Staff turnover seriously affects primarily in customer-related business areas. To some replaceable service provider, it is just because of this a friendly person who knows a long. Customers are so often the employees compared with faithful and not the company. And sellers like to take their customers, if they change the company. Is can make hard new customers to regular customers, if this applies always only to beginners. Extensive and well-trained employees understand it much better to loyalisieren customers. And faithful Always-again customers confirm the employee to work in the right company. That makes proud! And loyal! What today’s employee loyalty means the more you feel connected his or her employer, the sooner you’re willing himself fully in his work to hang in. Loyal employees worry about the weal and woe of the company itself. You identify yourself with it and make their own corporate interests. You speak often and well, inspiring and passionate about their company inside and outside. All this gets a company however not free. You must earn, over and over again employee loyalty as well as customer loyalty. She are not prescribed and ordered that she is of voluntary nature. It is from want and not need. The good old employee retention is old news. The very word has something forced, that don’t like the new generation. Even golden handcuffs ‘ in the form of bonuses, options or incentives can at the end no loyalty effect. Employee loyalty means: volunteers, continued loyalty dedication and joy in the work ambitions and entrepreneurship identification and emotional connectedness active positive word of mouth never involves it blind obedience and the selfless sense of duty in earlier times. As in the modern sense loyal we can call only the employee, who meet all aspects of the definition. If you have such employees: analyze them precisely because of it, you want more! And your competition wish them the most. The audio book on the subject of Anne M. Schuller loyal customers win and permanently keep the 25 most valuable best practices for customer loyalty and customer care Breuer & Wardin, 1 CD, 70 min., price: 19.90 euros ISBN: 978-3-939621-85-0

Relevance Of Gossip And Celebrity News On The World-wide-web

Posted on by Peter

How important is the publication of Prominess on so-called Promiblogs for the German Internet users and readers. Anyone interested in what’s going on in the world so. But is becoming more and more clear that the interests and strong cast in recent years. There are certainly still issues such as politics and Economics in the foreground, as well as sports. But it we still strongly evident that gossip & gossip is always relevant.

Who is fit on the net and who knows, has noticed with certainty that there is so much to do just in the news section. New portals are pulled up, which are full of interesting news and stories. However it is here less and less topics such as politics, sports, business and technology. No. Gossip news, gossip, gossip and real Promistories are what people want to read more and more. It is now a must-have for anyone who works in the Office, morning first click on sites like Bild.de and co., so that you are prepared for the day and the discussions that will follow. Everyone wants to know which star is pregnant again is who’s divorcing, who was indicted for theft or who may beat up someone.

These stories are only interesting if it a star or celebrity of the perpetrator or the victim is. Hardly a news is out there, the chatter in the Office we go. Several studies have proven that gossip are a very popular means of readers to forget the own problems. It is to talk about getting Justin Biber Yes finally much more exciting with the colleague about the death threats, to harass as Mrs with own problems. And many clever Onliner use just to make money. The plan looks roughly like this. You want to make money in the Internet like many others. This is only if you do advertising. So, you need a Web site where you can make advertising, make money. To make much money. The must be interesting, so you have many visitors. Because only then, there is also money. When started the hype with the Prominews three years ago. Many have noticed how much these sites more and more are looking for. In Lightning speed stamped as a Promiblog after the other from the online world, and tries to gain more market share. The news are always current, faster posted and interesting. Because only who has interesting articles which also entertained many users / visitors. Even the Bild Zeitung has to understand this principle and so it works on the Internet. No matter whether you search news about Justin Bieber, Miley Cyrus, Jorg Kachelmann, or Britney Spears. It is guaranteed to always tell the WWW. And sometimes even little white lies that let the reader on a leash. Roland Karimi

VIC Kitchen Created Sales Literature With The Bpi Publisher

Posted on by Peter

Bpi solutions CRM solution convinced has evolved a powerful kitchen production with its own production, its own design studio and environmentally-friendly quality in the furniture industry since its inception in 1963 from the small carpentry. In second generation family-owned company has a good reputation as a modern solid wood kitchen in Austria, Germany and of Switzerland. The close relation to the natural material wood and ecology as well as the exceptional design are the base of success, which kitchen further builds on the VIC. VIC kitchen was looking for a solution to sales documents and all associated content efficiently to manage. In addition they should be all divisions and departments, such as product management, marketing and service easily available. The choice fell on the Publisher by bpi solutions since VIC kitchen needs a central source for all product information.

Consistency is an important factor: the module cover entire process from creation through to the customization of sales documents, what reduces the frequency of errors and speeds up the process. The cross-media access to a data pool shuts off media and system breaks and promotes cost savings at the same time. The bpi Publisher thrilled at VIC kitchen, because he is perfectly tailored to the requirements of the furniture industry. The company creates custom documents, catalogs, sales manual, offer sheets, assortments and especially multilingual price and types lists with the bpi Publisher. The control of the international sales documents will be facilitated through the integrated translation tool of the bpi Publisher. Due to the Unicode code of the company is prepared to effortlessly transform Eastern European languages for the sales documents.

With the new bpi Publisher sees the Grain Millers to operate kitchen capable of faster and more flexible on the market and at the same time to reduce the time and cost. About bpi solutions the BPI solutions gmbh & co. kg, software and consulting in Bielefeld, supports its customers 20 years successfully with a company-wide solution concept of easy to use standard software and industry-oriented solutions in the furniture industry, logistics, and other industries. The performance spectrum ranges from consulting, through the design and development of to the integration of new applications. Focuses on the optimization and automation of business processes in marketing, sales and service. Is based on the own products and solutions in the areas of customer relationship management, cross media publishing, supplier relationship management and integrated portal solutions. The solutions help the indoor and field staff as well as customers fast communication channels to build and comprehensive information available to suppliers and partners. Moreover, solutions as System Integrator is bpi in the areas of business process integration, active document management and archiving. Starting point is The optimization of business processes available make how dataglobal GmbH, insiders technologies GmbH, inspire technologies GmbH OPTIMAL SYSTEMS GmbH, which integrate not only systems, but also provide the business process modeling, monitor processes, evaluate results, as well as real-time information solutions based on standard technologies from leading vendors. Through innovative process integration, effective data management and audit-proof archiving companies achieve significant efficiency gains and through proactive, secure their competitive advantage. Contact Henning Kortkamp bpi solutions gmbh & co. kg Krackser Strasse 12 33659 Bielefeld telephone: 0521 / 94010 fax: 0521 / 9401500